![]() For example, says Ramsey, after the great success of the first three locations his parents wanted to continue growing. The family was actively involved in decision-making for the business. So overall, there wasn’t much stress and conflict on that front-just the normal sibling dynamics at times!” For us, it was normal to be exposed to conversations about work and business on a daily basis. “We grew up with my dad talking business at the dinner table. The business didn’t create any tension within the family, says Ramsey. For example, after college his sister started managing the administrative aspects of the business, but her passion was HR so she took over that department. Along with age, he says their individual interests also were taken into consideration. As his older brothers’ roles changed, Ramsey often would be next in line to fill those positions. “I was the youngest, so I started as the operations guy and worked my way up to the area manager over all eight units in Tulsa and Oklahoma City,” he says. In the Ramsey family business, division of labor was simple: jobs were doled out by age. It was always nice to see my mom and dad at the office or to work alongside my siblings.” That’s something I really miss at this point in my career. “We had the chance to grow together professionally and work together on a daily basis. That works out well if the family is close, says Ramsey. The Ramsey family was a close clan where mom, dad, and all five kids worked in the business. His journey from working at his parents’ Schlotzsky’s to building his own portfolio is filled with wisdom and insights that many family franchisees can learn from as they map out their growth plans and someday prepare the business for sale. Ramsey’s Lotz of Bunz & DMFH Restaurant Enterprises LLCs operate 18 Schlotzsky’s in Texas, Arkansas, Missouri, and Kansas. Now more than two decades later, life has come full circle as Ramsey’s own teenage son is working for him in one of his Schlotzsky’s. ![]() “The job really taught me how to be successful regardless of what you choose to do in life.” Working in the family business, he says, taught him basic life skills, the importance of hard work, and a general sense of responsibility. JJ Ramsey remembers being a 14-year-old teenager in the mid-1990s when his parents bought their first Schlotzsky’s. Featured in: Multi-Unit Franchisee Magazine: Issue 2, 2021
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